Privacy statement
Protecting your privacy
We are committed to providing you with the highest levels of protection for your privacy.
About us
Galilee is a not-for-profit organisation based in the Australian Capital Territory, Australia. We are a service provider to children and young people who are at risk. We provide Foster Care, Supervision & Transport Services and education services at the Galilee School. We collect donations to assist us in the provision of services.
Your personal information
Personal information held by us may include your name, date of birth, current and previous addresses, telephone or mobile phone number, email address, bank account or credit card details, occupation, volunteer details and donation amounts. We may also hold information on the events you participated in with Galilee.
How we collect personal information
We collect personal information in a number of ways, including:
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directly from you, for example, when you provide information by phone, on donation forms, or when you submit your personal details through our websites (eg. Online donations or volunteering), and
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from publicly available sources of information.
How we use your personal information
Your personal information may be used to:
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verify your identity;
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assist you to donate to us;
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assist you to volunteer with us;
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administer and manage those services, including collecting agreed donations;
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research and develop our services;
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gain an understanding of your communication needs in order for us to provide you with better information; and
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maintain and develop our business systems and infrastructure, including testing and upgrading of these systems.
Also, your personal information is collected so that we can send information and appeals to you (including by way of direct mail, telemarketing, email, SMS and MMS messages). This is to keep you informed of our services, seek donations and provide you with information.
If you do not wish us to contact you via a specific method (ie direct mail, telemarketing, email, etc), please call us on (02) 6290 2191.
When we disclose your personal information
In order to deliver the information you require, we may disclose your personal information to organisations outside of Galilee. Your personal information is disclosed to these organisations only in relation to us providing our services to you.
These organisations may carry out our:
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enquiries;
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mailing operations;
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donation collection;
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information technology services;
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installation, maintenance and repair services;
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marketing and telemarketing services;
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market research; and
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website usage analysis.
We take reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
In addition, we may disclose your personal information to:
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credit-reporting and fraud-checking agencies;
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our professional advisers, including our accountants, auditors and lawyers;
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government and regulatory authorities and other organisations, as required or authorised by law; and
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organisations who manage our business and corporate strategies, including those involved in a transfer/sale of all or part of our assets or business (including accounts and trade receivables) and those involved in managing our corporate risk.
Security of your personal information:
Help us to ensure we hold accurate information
We take all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date.
However, the accuracy of that information depends to a large extent on the information you provide. That's why we recommend that you:
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let us know if there are any errors in your personal information; and
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keep us up-to-date with changes to your personal information such as your name or address.
You can access your personal information
You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.
Liability for other privacy policies or statements
Galilee assumes no responsibility or liability for the privacy policies of other internet sites, including those linked through Galillee’s own internet site.
Variation
Galilee may vary this Privacy Statement. If this Privacy Statement is varied, notice will be provided on the Galilee website, www.galilee.org.au
How to contact us
If you have any questions in relation to privacy, please contact us on (02) 6290 2191 between 9.00am and 5.00pm, Monday to Friday. Alternatively, you can write to our Privacy Manager at PO Box 205, Mawson, ACT, 2067.